Terms of Service

1. Agreement to Terms

By accessing or using the services provided by Golden Finch Global LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Golden Finch Consulting provides Amazon seller consulting services including but not limited to account setup, brand registry assistance, listing optimization, PPC management, inventory strategy, and account health management. The specific scope of services will be outlined in individual service agreements between the Company and each client.

3. Client Responsibilities

By engaging our services, you agree to:

  • Provide accurate and complete information necessary for us to perform our services
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable Amazon policies, terms of service, and guidelines
  • Respond to communications in a timely manner
  • Pay all fees as agreed upon in your service agreement

4. No Guarantee of Results

While we strive to deliver the best possible outcomes, we cannot guarantee specific results, sales figures, rankings, or approval outcomes. Amazon's marketplace is subject to their own policies and algorithms which are outside our control. Our services are provided on a best-effort basis using our professional expertise and experience.

5. Payment Terms

Payment terms, fees, and billing schedules will be specified in your individual service agreement. All fees are non-refundable unless otherwise stated in writing. Late payments may result in suspension of services and may be subject to late fees as outlined in your agreement.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the engagement. This includes but is not limited to business strategies, financial information, account credentials, and trade secrets. This obligation survives the termination of services.

7. Intellectual Property

All materials, strategies, templates, and deliverables created by Golden Finch Consulting remain our intellectual property unless explicitly transferred in writing. Clients retain ownership of their own brand assets, product content, and business data.

8. Limitation of Liability

To the maximum extent permitted by law, Golden Finch Global LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from or related to our services. Our total liability shall not exceed the fees paid by the client in the twelve (12) months preceding the claim.

9. Termination

Either party may terminate the service relationship with written notice as specified in the individual service agreement. Upon termination, any outstanding fees remain due and payable. We will provide reasonable assistance in transitioning services where applicable.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in Delaware.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised terms.

12. Contact

If you have any questions about these Terms, please contact us at hello@goldenfinchconsulting.com.

Golden Finch Global LLC
262 Chapman Rd, Ste 240
Newark, DE 19702